Privacy Policy

Last updated: December 2024

Compliance: This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA-BC), and Canada’s Anti-Spam Legislation (CASL).

1. Introduction

CoRIs Canada ("we", "our", "us") is committed to protecting your personal information and privacy. This policy explains how we collect, use, disclose, and safeguard your information.

2. Privacy Officer

PIPEDA requires each organization to designate a Privacy Officer responsible for compliance:

3. Information We Collect

3.1. Information You Provide

  • Name
  • Email address
  • Phone number (optional)
  • Message details sent via contact forms

3.2. Automatically Collected Technical Information

We collect technical data only through standard server logs, including:

  • IP address
  • Browser type and version
  • Date, time, and duration of visit
  • Pages accessed

This information is used strictly for security, performance, and fraud prevention. We do not use analytics or tracking tools, nor do we link technical data to identifiable users.

4. How We Use Your Information

  • Responding to messages and contact requests
  • Website security and fraud prevention
  • System maintenance and improvement
  • Legal compliance
  • Sending emails with your explicit consent (CASL compliance)

5. Consent Under PIPEDA

By providing personal information voluntarily, you consent to its collection and use for the purposes described. You may withdraw your consent at any time by contacting us.

6. Disclosure of Information

We may disclose your information only under these conditions:

  • Service Providers: Website hosting, email services, or technical support—under confidentiality agreements
  • Legal Requirements: Court orders, government requests, or regulatory obligations
  • Protection: When necessary to prevent fraud or protect individuals

We do not sell or share information for marketing or advertising.

7. International Data Transfers

Your information may be stored or processed in Canada, the United States, or Brazil depending on server locations. Regardless of jurisdiction, your information is protected according to PIPEDA requirements.

8. Data Retention

We keep personal information only as long as necessary for the purposes collected. Contact form messages are typically retained for up to 2 years unless deletion is requested earlier.

9. Security Measures

  • HTTPS/TLS encrypted connection
  • Access control and authentication
  • Firewall and anti-spam protections
  • Secure server infrastructure

10. Your Rights Under PIPEDA

You have the right to:

  • Request access to your information
  • Request correction of inaccurate data
  • Withdraw consent at any time
  • File a complaint with the Office of the Privacy Commissioner of Canada

11. CASL Compliance (Anti-Spam Law)

We send electronic communications only with explicit user consent. All emails include a clear option to unsubscribe or withdraw consent at any time.

12. Cookies

We use only essential cookies necessary for website operation. See our Cookie Policy for more details.

13. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us for immediate removal.

14. Changes to This Privacy Policy

We may update this policy when necessary. Updates will be posted with a revised “Last updated” date. Continued use of the site constitutes acceptance of changes.

15. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, contact our Privacy Officer:

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